The complaints encompass several different types of USB devices, including unresponsive external capture devices, momentary keyboard connection drops, slow mouse responses, issues with VR headsets, external storage devices, and USB-connected CPU coolers. The issues seem confined to Ryzen 30 series CPUs in 500- and 400-series motherboards (i.e., X570, X470, B550, and B450) and consist of random dropouts for USB-connected devices. AMD has not yet produced a full fix for the issue, but in the interim, its tech support has now issued its first official advice on steps that might help resolve the situation. News of intermittent USB connectivity issues on AMD Ryzen systems broke a few weeks ago, and the company has since announced that it is investigating the widespread reports to identify the root cause.
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